The ISO 14001 is an international normative for the establishment of an effective system of environmental management. This normative was designed to strike a balance between profitability and the minimization of any negative environmental impact.
Once implemented, this set of procedures on environmental management will affect all aspects of hotel management in terms of environmental responsibility and, therefore, all environmental matters will be dealt with systematically in order to improve pro-environmental behaviour. The ISO 14001 focuses on the organization itself; providing a set of standards based on the procedures and guidelines that a hotel must use to create and maintain a system of environmental management.
This normative improves internal communication and, in term, this makes teams feel more motivated, mainly thanks to their own suggestions regarding environmental improvements. On the other hand, periodical evaluations ensure that there is always room for supervision and improvement of the pro-environmental performance of the company. Finally, the implementation of normative ISO 14001 shows that the organization meets a series of legal requirements.
To summaries, product & service compliance with international normative ensures their quality, safety and reliability.